CUSTOMER SERVICE
If you have any questions concerning your order, please contact Customer Service at (800)468-4332 or via email at lw.orders@halo.com.  To expedite service, please have your sales order number ready.

CUSTOM PRODUCTS
For custom imprinted orders or products not featured in this web store, please contact Kent Wyant at (513) 351-4256 or via email at kent.wyant@halo.com.

HOW YOUR ORDER IS RECEIVED
When you submit an order, it is transmitted securely to our office in an encrypted format. For further information, please contact please contact Kent Wyant at (513) 351-4256 or Customer Service at (800)468-4332.

ACKNOWLEDGEMENT
When we receive your order, we will email you an order confirmation within 24 hours.

PRODUCTION TIME
Order are processed and shipped within 24 - 48 hours or receipt of order. Please contact Customer Service at (800)468-4332 if Rush Service is required.  Please have your order number ready for faster service.

CHANGING OR CANCELING YOUR ORDER
To change or cancel an order, please contact Customer Service immediately as there may be a chance that we have processed your order for shipment. We will take all reasonable steps to accommodate your request.

PAYMENT
Orders can be placed by using one of the following methods: You may choose to be billed or you may charge one of the following credit cards VISA, MasterCard, American Express or DISCOVER.